An Exemplar Assistant is a vetted professional who has passed our 6 point "Exemplar Standard" check. Unlike open marketplaces, we verify their technical reliability, personality fit, and most importantly, their commitment to Ownership. This ensures they act as a partner in your business rather than just an order taker.

Our typical "Exemplar Hunt" takes approximately 14 business days. This includes the time we spend drafting your custom Job Description, sourcing from our elite networks, and conducting the deep dive vetting before presenting you with a shortlist of up to 5 candidates.

Yes. The Philippines is the third largest English speaking country in the world with a culture deeply aligned with the US. We specifically vet for the "X-Factor," which is that unique blend of Filipino warmth, high level communication, and professional adaptability.

Absolutely. We stand by our speed and quality. If we are unable to provide a pre-screened shortlist of candidates within 14 days of your search launch, your Commitment Deposit is 100% refundable. However, please note that the deposit is non-refundable if candidates are provided but you choose not to move forward with them.

Exemplar Select is a one time direct placement service with a fee of 15% of the annual salary where you take over management after onboarding. Our Managed Service is a long term partnership where we handle payroll, compliance, and 13th month pay while providing a dedicated Success Manager for a flat monthly markup.

For Exemplar Select clients, we make it simple. Your Assistant will have a dedicated US receiving account via HiGlobe. You can pay them just like a domestic hire via ACH or Wire transfer. We suggest wiring the payment as it is often instantaneous and ensures your partner is paid on time, every time.

Reliability is a pillar of our vetting process. Every candidate must provide proof of a secondary internet backup and meet specific hardware requirements before they are even shortlisted. Their commitment to "Ownership" means they are responsible for having a "Plan B" to stay online.

Transparency is key to the Exemplar experience. You will receive Daily EOD (End of Day) reports from your VA and a Weekly Productivity Summary. For our Managed clients, your Success Manager also reviews these to ensure your KPIs are being hit consistently.

Your Assistant works your hours. Whether you are in EST, PST, or CST, we match you with talent that is ready and willing to work your specific US business schedule.

Every hire is backed by our 30 Day Exemplar Guarantee. If the VA fails to meet documented KPIs or behavioral standards within the first 30 days, we will conduct a replacement search for the same role at zero additional cost to you.

Yes. Even with Exemplar Select, you are not on your own. We provide a dedicated Success Manager who will check in with you at least once a month to ensure the partnership is thriving and your business goals are being met.